3/7/2024 0 Comments At t pay my phone bill![]() You’ve been asked to transfer money quickly Your provider has contacted you in a different way to usual - for example through a text message You should check how to dispute your mobile phone, internet or TV bill. Were charged for a period after you cancelled or switched You might be able to dispute your bill if you: If you’ve received a bill that looks wrong You must be either:Īsk your housing manager to apply for you. You might be able to get a TV licence for £7.50. If you live in a care home or sheltered accommodation Check how to apply for the discount on GOV.UK. You can get a 50% discount on your TV licence if you’re registered blind, or live with someone who is. You get Pension Credit - or your partner who lives with you gets itĪpply for a free TV licence on the TV Licensing website. You can get a free TV licence if both of the following apply: If you or your partner get Pension Credit If minutes are included in your phone contract, the call will be free. You can get a free payment card by calling the TV Licensing service.Ĭalls to this number from a mobile or landline cost no more than a national rate call to an 01 or 02 number. Through the post - by cheque or postal order ![]() If you get a TV Licensing payment card you can pay every week, 2 weeks or month. You can check how much you’ll pay on the TV Licensing website. If you pay through Direct Debit, you can pay every month or 3 months. You won’t save money but it might make it easier to afford. If you can’t afford to pay for your TV licence for a whole year, you can spread the payments out. If you don’t think you need a TV licence, you can tell TV Licensing on their website. It’s a criminal office to watch TV without a licence - you could be fined up to £1,000. If you need a TV licence, it's important to pay for it. Watch or record live TV - this includes live TV on streaming services You should first check if you need a TV licence. If you’re struggling to pay your TV licence Check the terms and conditions on your streaming provider’s website. If you’ve already paid for a whole year, you probably won’t get a full refund. If you pay for your streaming service each month, you should be able to cancel your subscription at any time. If you want to cancel a subscription to a streaming service, what you can do depends on how you pay for it. If you need help cancelling your contract, you can check how to cancel a phone, TV, internet or mobile contract. If you’re thinking of changing your contract, you should check what to consider when switching providers. Tell your provider if you're struggling to pay - they might let you leave your contract early without paying a fee. If you want to leave before the end of the contract you might have to: Check if you can leave before the end of your contractĬheck your contract’s terms and conditions. If you have a Jobcentre Plus work coach, you might be able to get free internet for 6 months - ask your work coach if you’re eligible. The social tariff package covers all the services you need You’re the main account holder named on your contract You’re on the right benefits for the social tariff You can then find the full rules about a provider's social tariff on their website. You can check which providers offer social tariffs on the Ofcom website. If your provider doesn't offer a social tariff, you can switch to another provider that does. You can move at any time - you don’t have to wait until the end of your contract. If your provider has a social tariff, you won’t have to pay to move to it. You might be able to get a cheaper internet, mobile or phone deal called a ‘social tariff’. If you’re employed, check if your employer has a benefit package - you might be able to get cheap internet, mobile and TV deals. If your provider has told you they’re increasing the price of your contract, you might be able to cancel - check how to cancel your contract. You might be able to switch providers or move to a different contract to get a better deal. You might be able to get a cheaper deal or get help and support from your provider. If you’re struggling to pay your bills or you owe money, there are things you can do.
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